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Untangle: Grief Support
Untangle is a platform designed to provide support and assistance to individuals navigating the emotional, practical, legal, and financial challenges that follow the loss of a loved one. The platform aims to alleviate feelings of loneliness and overwhelm by creating a supportive community, offering trustworthy advice, and providing personalized help.
The services offered by Untangle include:
- Helping users feel less overwhelmed and less alone after experiencing a bereavement
- Providing a forum for users to openly express their feelings and connect with like-minded individuals who understand their grief
- Assisting users in understanding and managing common physical and emotional symptoms of grief
- Offering guidance on necessary actions following a death and answering questions related to confusing administrative tasks
- Providing resources for understanding grief and learning to live and cope with it.
Users have the opportunity to connect with local individuals who have experienced similar losses through moderated groups, one-on-one chats, or weekly events. Support groups are available to share stories and reassure users that their experiences are normal. Users can also access a private chat helpline for assistance from real people, whether it be for emotional support or guidance on practical matters such as registering a death or applying for time off work.
Untangle also hosts live video events featuring bereavement experts, offering users the chance to learn more about grief and seek advice. A library of articles and videos covering various aspects of the grieving process is available as well.
To ensure a safe environment, the Untangle community is moderated. While the platform is not a crisis service, it has a team trained to identify and support individuals experiencing severe emotional distress.
In addition to its support services, Untangle offers selected services through carefully chosen partners, including funeral directors, therapists, solicitors, and financial advisors. These services are paid-for, allowing Untangle to continue offering its other services for free.
Testimonials from members highlight the welcoming and empathetic nature of the community, emphasizing the importance of the support provided by Untangle during difficult times.
Run by a small and friendly team, Untangle collaborates with leading bereavement specialists, psychotherapists, probate lawyers, and funeral directors. The platform is backed by Innovate UK.
Access to premium content on Untangle requires a subscription, with prices set at £4.99/month or £35.99/year. Detailed terms of service can be found on the platform's website.