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ServiceMax Zinc
Zinc Real-Time Communication is a team communication platform designed to connect technicians with the people and information they need to effectively and efficiently complete their tasks. By using Zinc, organizations can reduce mean time to repair, enhance customer satisfaction, and improve employee engagement. This platform offers features such as Hotline Communication, Broadcast Communication, and Team Communication, allowing technicians to quickly access necessary information and connect with experts. Zinc also prioritizes security and privacy, ensuring military-grade encryption, data center security, and multi-factor authentication.