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The text discusses an all-in-one social commerce management system that allows users to manage their Facebook, Instagram, LINE Official Account, and live selling activities in one place. Some of the favorite features of the system include the ability to see chats and comments from various platforms and respond to them in one place, managing orders and keeping track of order statuses, inventory management, creating an online store without any coding, and chatbot auto-reply to frequently asked questions.
Additional features of the system include auto-updating order statuses, notifying customers of tracking numbers, automatically saving customer address and phone numbers from chat messages, grouping customers with tags, generating sales reports to identify top-selling items, and receiving notifications when an order is placed. The system is available in Thailand, the Philippines, Vietnam, and Indonesia, with some features being limited based on the user's country.