AppLink Apps
Dialpad
Dialpad is a business communication platform that allows teams to stay connected in one place. It supports various types of conversations, whether it's sales or support, 1:1 or group meetings. The platform makes it easier to make smart calls both within and outside the business.
Some of the notable features of Dialpad include having all calls, contacts, and messages in one platform accessible on multiple devices. Users can switch between devices with ease, allowing them to take calls on the go and switch between their laptop, desk phone, and iOS device in just one tap.
Dialpad also offers automatic note-taking with its Voice Intelligence™ feature. Calls are transcribed and presented to the user once the call is ended, eliminating the need to second-guess what was said during the conversation.
In addition to these features, Dialpad provides rich contact profiles that go beyond just a name and number. Users can access shared emails, upcoming events, and details from their CRM, allowing them to have more comprehensive information about their contacts.
Furthermore, Dialpad enables users to monitor and coach calls through a single interface, even when they are not near a desk. The listen-in feature allows for remote coaching and monitoring of calls from anywhere.
Overall, Dialpad offers a robust business communication platform that simplifies the process of staying connected and making calls, with features like device switching, automatic note-taking, rich contact profiles, and remote coaching capabilities.