AppLink Apps
Clientbook Retail
Clientbook is a clienteling and CRM solution designed specifically for Retail store sales associates. It replaces the traditional physical book of clientele, providing a simple and transparent way to track and communicate with clients.
The app allows users to keep track of customer follow-ups, message history, special dates, preferences, product likes, and notes all in one convenient place. It supports multiple sales associates and store locations, enabling seamless collaboration.
Store management subscribers gain access to a reporting dashboard that showcases the sales team's effectiveness and efficiency. This centralized client management system offers several key benefits, including the ability to pick up where the previous sales associate left off, unified SMS text messaging and email system, the ability to transfer clients from one associate to another, and the ability to send messages to multiple clients at once.
Additionally, Clientbook offers a suite of management tools to provide visibility into overdue follow-ups, engagement rates, customer management, sales team training, and messages sent and received. These features are based on clienteling best practices from top retailers in the industry.
Overall, Clientbook streamlines client management, enhances communication, and provides valuable insights for store management, making it a valuable tool for retail sales teams.